At Toolbox Ministry, we are committed to your satisfaction. If you’re not completely happy with your purchase, our return policy ensures a smooth and hassle-free process.

1. 30-Day Return Window
You have 30 days from the delivery date to initiate a return, giving you sufficient time to evaluate your purchase.

2. Return Shipping Responsibility
Customers are responsible for return shipping costs. We recommend using a tracked, reliable shipping service for your peace of mind.

3. Condition of Returned Items
To qualify for a return:

Items must be in their original condition.
Include all original packaging, tags, labels, and accessories.

4. How to Initiate a Return
To begin the return process:

Email us at info@toolboxministry.com.au with your order number and reason for return.
We will provide detailed return instructions promptly.

5. Refund Process
Once the returned item is received and inspected, refunds will be issued to your original payment method. Please allow time for processing and for the refund to reflect in your account.

6. Return Exceptions
Certain items may be ineligible for return due to hygiene or safety concerns. Refer to the product listing or contact us for clarification on specific items.

Thank you for choosing Toolbox Ministry. We look forward to serving you again soon!